VIDEO ERROR AFTER PAID MEMBERSHIP..!!!

DevOps
#1

Dear KodeKloud,

This is to inform you that i have been not able to view any of your video, no matter which module i play (attached screenshot) after i enrolled as paid member (pfa invoice below).

Kindly resolve this issue as soon as possible.

Best Regards

Ankur Jain

Ph: +91-7291912172

#2

Hi @ANKUR-JAIN ,
Sorry for this problem. Can you please share the error screenshot?

Regards,
KodeKloud Support

#3

I checked and it is loading for me.

Waiting for your response.

#4

Hi @Tej-Singh-Rana,

Maybe it’s a different case, I’m not quite sure. But the certificate to vimeo.com is broken, causing the video to not load. It happened to me today. It’s still working well on Saturday (last I watched the video)

Screen Shot 2022-05-31 at 18.02.38
Screen Shot 2022-05-31 at 18.02.381680×734 150 KB

#5

Hi @Yen-Lie ,
Did you try to play in the latest Chrome browser?

Regards,

#6

and it’s happening with all the lectures or any specific lecture? and If possible, please share the lecture URL.

#7

Hi @ANKUR-JAIN ,
Have you got a chance to check my comment?

Regards,

#8

Tested Chrome, Chrome incognito, Firefox incognito.
It returned to normal after several hours. I first noticed it around 9AM my timezone. I can access it again around 8PM.

#9

Thanks for your confirmation. :+1: