Update & Data Sync Issue on the Platform

KodeKloud Engineer
#1

Hi KodeKloud Team,

I am observing a weird inconsistency in data display on the platform. Initially around 1:00 PM CET I saw a new task was assigned to me & was having Go button enabled. But this task count (13th) was not showing in the board in the total or pending task count.

I clicked on Go & started executing the task. Once I finished the task successfully on return I see the Go button is gone (which is right as task was successfully completed), 1 count is added in the total task to make it 13 but also 1 task is showing under pending tasks where as in the list of the pending tasks there is nothing pending to work on.

I feel there is some issue in the platform & data is not getting synced correctly. Please look into this issue.

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1 Like
#2

Also the score is also not getting added as the system is still assuming the task is pending.

#3

All data are updated now correctly. It seems some lag (which we never observed before in last 2-3 weeks) might have caused it.

1 Like
#4

Hello,

There was some maintenance going on in the back-end that might have caused this issue but it should work fine now. We apologize for the issue.

Please report us if you still face issues.

Thanks
Inderpreet