Unable to start labs

i am unable to start labs of CKA getting environment no longer exists

Hello, @chandsri
It’s working fine. Can you please try again?

now its working fine

@Tej-Singh-Rana
I dont have the start button on my labs, am i missing something?

Hard to tell. But please send email to [email protected]; they may be able to give KK Engineer a kick for you.

This is the reply I had (ai generated and vague)
Thank you for reaching out to us at KodeKloud!

I completely understand how eager you are to dive into the labs and continue your learning journey, and I can imagine how frustrating it must be not being able to find the Start button right now. Rest assured, we’re here to get this sorted for you!

After reviewing your account with our back-end team, we discovered that there is a pending task that needs to be completed before the “Start” button becomes available for the next tasks. Once you wrap up this pending task, the platform will automatically unlock the rest, allowing you to seamlessly continue your progress.

I appreciate your patience, and I’m confident this small step will get everything back on track for you. If, for any reason, the issue still persists or if you need further assistance, please don’t hesitate to let us know. We’re always here to help and ensure your learning experience is as smooth as possible.

Looking forward to hearing from you and seeing your continued success!

No mention of how ti fix the issue. No mention of this “pending task”

Hi @code-noob ,

Sorry for the inconvenience. I’m checking with the team on priority and will get back to you soon.

Regards,

They have told me to ask if you can terminate this lab: “Setting Up an EC2 Instance with an Elastic IP for Application Hosting.”

This is what is stopping me from starting other labs

Hi @code-noob,

The start button will appear for other tasks once you complete or fail the “Setting Up an EC2 Instance with an Elastic IP for Application Hosting” task. Wouldn’t be you able to complete this? Let me know please

Regards,