Unable to access any course on my account none of videos are loading change all the browser , deleted the unwanted history , cache and download still same issue

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#1

Hello Admin or Support Team,

Please can you check and fix the issue with my account
none of videos are loading change all the browser , deleted the unwanted history , cache and download still same issue its waste of time and really pathetice

#2

Please make sure you’re logged in – this is the most common problem people have, believe it or not. Go to learn.kodekloud.com, try doing a log out if you’re apparently logged in, and log in again. Or just log in if you’re not.

#3

i logged out and logged in back similar issue unable to load any videos

#4

now trying to access Kubernetes for the Absolute Beginners - Hands-on Tutorial stil page is not loading

#5

Please contact [email protected] to see if there’s some problem specific to your account. Things are running fine today in general. So it could be:

  • an account issue
  • firewall issue in the place you’re accessing our servers
  • a browser plugin that interferes with accessing our servers
#6

Same issue happened again

Resume the course from where i had left and videos sometime gets slow and unable to access the lab and required documents

error

Kodekloud is unreachable.

already validate no issue with browser, firewall or certain any plugin

course :: Crash Course: Linux For Absolute Beginners

Kindly don’t wash your hands
Please fix this up

#7

Since this happens at your end, we’re going to need to troubleshoot this, and you need to answer the questions we ask in order to do this, please. I don’t need to know that “already validate no issue with browser, firewall or certain any plugin”. I need to know what you did and the results, so there is something useful for us to look at. Without data, we simply cannot fix this.

So here’s what I need you to do:

  • What browser and operating system are you using?
  • Have you contacted [email protected] as I asked? Have they replied? What did they say?

You are probably behind a firewall that is blocking some essential domain needed to provision the videos. You may want to look at this page, since we use Vimeo as our video host, and anything that will block vimeo.com assets will block our videos.