Sorry Because of its privacy settings, this video cannot be played here

kodekloud621 · August 22, 2023, 5:17pm

Hi

I wish to do Prometheus certification and bought subscription.

I get this error

I use LibreWolf and tried also Safari (with Safari I can’t even log-in). Latest macOS.

thank you very mcuh

Tej-Singh-Rana · August 22, 2023, 5:30pm

Hi @kodekloud621,
Are you on a VPN?

Tej-Singh-Rana · August 22, 2023, 5:33pm

Please check if some browser extensions/antivirus is blocking to play the lecture.

kodekloud621 · August 22, 2023, 5:43pm

Yes I use VPN. I can’t disable it because its on router

With Opera it works. Its the only browser working for me

Tej-Singh-Rana · August 22, 2023, 5:48pm

What is the location you have chosen?

Tej-Singh-Rana · August 22, 2023, 5:50pm

Can you please try to change the location?

kodekloud621 · August 22, 2023, 5:51pm

I choosed Switzerland.

It’s difficult to change location. What location I should use?

Tej-Singh-Rana · August 22, 2023, 5:54pm

You can try with a USA.

amoressunshine · November 4, 2023, 6:17pm

I have similar issue. I am using Chrome. I have a paid AV and I did setup an extension of my AV on my browser so I merely turned off the extension and now video is working.

working now after I turned off the AV Extension

Vijay-Raju-S · June 9, 2025, 11:24pm

But why should we turn off the AV? What privacy is preventing it load when AV is on?

Vijay-Raju-S · June 9, 2025, 11:25pm

I have the same issue, Please suggest a valid resolution.