Hi Kodekloud team,
I hope this message finds you well. I am writing to address an issue regarding a recent payment that was deducted from my account for a subscription I had cancelled.
I had taken steps to cancel my subscription to KodeKloud, but I understand there is a 24-hour lock-in period. Unfortunately, during this period, the automatic payment was processed, resulting in the deduction of funds from my account.
Given that I had already cancelled my subscription, I kindly request a refund of the payment that was deducted. I also refer to the previous email exchange where it was stated that refunds would be provided in such cases.
Could you please guide me through the process of obtaining a refund? I appreciate your assistance in resolving this matter and look forward to hearing back from you soon.
Thank you in advance for your prompt response.