Hello
I have recently taken My CKAD examination. But I really had a bad experience for the second time. I did first attempt in May 2025, where my remote machine got hanged for about 20 minutes and there was too much delayed response from remote machine.
Then in my second attempt last Saturday 23/08/2025, due to many test takers, there was too much of waiting time. And there was all good after the extremely late start of the examination. But after about 1 hour and 30 minutes, proctor had paused my test saying that he/she cant see my video and screen while there was absolute no issue from my side.
Proctor told me he/she wont be able to start until they resolve this tech issue. I mean what is to be done with the candidate. They are charging hefty amount and candidate have to suffer due to high volume or what ever the technical issue within PSI browser.
Proctor told me that he/she will get the tech representative within out chat conversation. After waiting for about an hour, one guy came for my help. instead of resolving the issue he started asking me about my Full name, email, Last name etc etc… That was so frustrating.
After taking all my details, he suggested me to just restart the device and start PSI browser again.
He told me that, your session will resume from where the proctor had paused. So I started once again and guys believe me,. again there was a waiting for 84 test takes and it took around 1 hours and 30 minutes. After all thing happened I believe that it will be fine if I get my test back and I can finish it. But here is the tragedy, after all admission process I see the screen that “your CKAD exam is over and you will get your result in 24 hours”. And when I pointed this with proctor, he told that if you need any tech help I can call out tech representative. He wont be able to give any exam related answer.
Guys That was Frustrating. Even proctor suggested me to talk to my sponsor about the exam fees and all. He did not reply me back when I told him that I dont have any sponsor I am taking all my exam individually.
Can you please suggest me something what is to be done further. Let me know if you may have faced similar kind of issue during the examination(CKAD).
Thanks
Dhruv Dave