Puppet String Manipulation - puppetserver service not starting on puppetmaster

@Inderpreet @Ayman,

I have this task Puppet String Manipulation but can’t complete it as puppetserver service on the puppetmaster (jumphost) is not starting and my task will soon expire.

I have tried reducing and increasing the memory configuration “java -Xms2g -Xmx2g” and also changing ownership of “/opt/puppetlabs/server/data/puppetserver” to puppet:puppet to no avail.

Please review this and mark this task pending for me.

See image for error (I am a new user here and can only attached one image):

hi @sysionng, we are already looking into this, we will update you once its resolved.

This should be fixed now, please try again.

Task is still showing as “Expired”, please change it to “Pending” so I can try

@Inderpreet, @rahul456,

Please this is still pending, you need to mark the expired task as pending for me so that I can give it another try.

@Inderpreet @rahul456

I don’t understand why it is taking this long to reset the status of the task to “Pending” after fixing the issue raised.

hi @sysionng, can you please share your KKE user name and email ?

Hi @rahul456,

Required details sent to your mail box.

@rahul456 @Inderpreet

Details asked for have been sent yesterday, task status is still Expired. Please what’s holding this up?

@sysionng, I didn’t recieve your message. Can you please try to DM again?


Details sent again to your mail box

@sysionng, this is marked pending for you, please give it an another try

Thanks Rahul.

Task completed successfully.

Please have a look at the other issue I raised in my mail to you.

@sysionng, which mail you are talking about, because i am not getting any of your mails? Can you please Direct Message me by using this message button.

Thanks Rahul for getting back.

Honestly I don’t understand why you are not getting my emails. Just forwarded my last mail again directly to you.