Puppet String Manipulation - puppetserver service not starting on puppetmaster

sysionng · October 12, 2021, 1:11pm

I have this task Puppet String Manipulation but can’t complete it as puppetserver service on the puppetmaster (jumphost) is not starting and my task will soon expire.

I have tried reducing and increasing the memory configuration “java -Xms2g -Xmx2g” and also changing ownership of “/opt/puppetlabs/server/data/puppetserver” to puppet:puppet to no avail.

Please review this and mark this task pending for me.

See image for error (I am a new user here and can only attached one image):

rahul456 · October 13, 2021, 11:45am

hi @sysionng, we are already looking into this, we will update you once its resolved.

Inderpreet · October 14, 2021, 4:57am

This should be fixed now, please try again.

sysionng · October 15, 2021, 4:01pm

Task is still showing as “Expired”, please change it to “Pending” so I can try

sysionng · October 17, 2021, 10:04pm

@Inderpreet, @rahul456,

Please this is still pending, you need to mark the expired task as pending for me so that I can give it another try.

sysionng · October 19, 2021, 10:15am

@Inderpreet @rahul456

I don’t understand why it is taking this long to reset the status of the task to “Pending” after fixing the issue raised.

rahul456 · October 19, 2021, 11:25am

hi @sysionng, can you please share your KKE user name and email ?

sysionng · October 19, 2021, 2:13pm

Hi @rahul456,

Required details sent to your mail box.

sysionng · October 20, 2021, 9:27pm

@rahul456 @Inderpreet

Details asked for have been sent yesterday, task status is still Expired. Please what’s holding this up?

rahul456 · October 21, 2021, 11:15am

@sysionng, I didn’t recieve your message. Can you please try to DM again?

sysionng · October 21, 2021, 12:19pm

@rahul456

Details sent again to your mail box

rahul456 · October 21, 2021, 1:19pm

@sysionng, this is marked pending for you, please give it an another try

sysionng · October 21, 2021, 1:58pm

Thanks Rahul.

Task completed successfully.

Please have a look at the other issue I raised in my mail to you.

rahul456 · October 22, 2021, 11:25am

@sysionng, which mail you are talking about, because i am not getting any of your mails? Can you please Direct Message me by using this message button.

sysionng · October 22, 2021, 12:20pm

Thanks Rahul for getting back.

Honestly I don’t understand why you are not getting my emails. Just forwarded my last mail again directly to you.