No tasks after I have a subscription. created a post, got private message from support, and now can't even reply to that message

KodeKloud Engineer
#1

I have got a yearly pro subscription yesterday and still getting no new tasks. please help me troubleshoot it. :slight_smile:

#2

Hi @AbdullahKhabir ,
Sorry for this inconvenience. Please DM me your registered email address.

Regards,

#3

I sent you a private message. Please check.

1 Like
#4

@AbdullahKhabir ,
I changed the settings for you. You can reply now. :neutral_face:

#5

My issue isn’t resolved after hours.

#6

Hi @AbdullahKhabir,
They are working on it. It will take time. I will update you after the fix.

Thanks & Regards,

#7

Hi @AbdullahKhabir,
Please try to update the email address and let us know.

Regards,

#8

I have changed it. but still no new tasks…

#9

changed password, logged out, logged back in. Still no tasks…

#10

Hi,
I can see a new task in your bucket.

Regards,

#11

Can you please confirm? @AbdullahKhabir

Thanks,

#12

yeah I was doing that task. and got disconnected so many times.

#13

Can’t we use ssh to labs during task?

#14

browsers are so slow and always use passwords, we can use ssh keys based authentication

#16

Hi @Samarth-Deshmukh,
I didn’t get your point. Can you please elaborate more?

Regards,