Metrics and SLA/SLI/SLO

Observability And Monitoring
#1

I am not sure where to put this question as it is about SRE and metrics. From a high level, how would one go about tooling (Prometheus, etc) to measure SLO, SLI, SLA?

#2

Try reading this blog post Measuring SLO, SLI and SLAs with the help of Prometheus and Grafanna

SLA is not something you measure. It is an agreement with the customer that a set of objectives are being met such as “We will guarantee 99.95% uptime over a given period X, or we will compensate you $Y”.

1 Like
#3

This is a great link, thank you. I appreciate it.

#4

I also came across these links that may be interesting for others.