I am not able to interact or play the video lectures

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#1

Hello Support Team

I am experiencing an issue where I am unable to interact or play video lectures. A day before, everything was working perfectly fine, but now I am unable to use the platform as expected.

Here are the details of the issue:

  1. I am using the Chrome browser, but the problem persists.
  2. I also tried accessing the platform on different browsers to check if the issue was on my side, but it didn’t resolve.
  3. I tried clearing the cache and cookies on my browser, but the issue still remains.

I am located in Maharashtra, India. Please help me resolve this issue as soon as possible so that I can continue learning without interruptions.

Looking forward to your assistance.

Best regards,
Prajwal

#2

Try different browsers and clear your cache; it might help to check if there are any updates for your browser or any extensions that could be interfering.