First of all, sorry if you’re not getting quick response to your questions. It’s frustrating, I know.
I’d say that this Discourse forum is probably the best place to ask, since Discord makes it somewhat hard to find questions using the search function; this forum is just easier to search, and it has enough history that on a lot of subjects, you can find similar posts, and answer your own question.
That’s going to be harder when you’re dealing with a brand new course, like the “Building Scalable Microservices” course. This means that there’s no old questions. It also means that the dev support people from KodeKloud – who are not that many to start with – need to catch up on the new course at the same time you’re taking it. If there are bugs in the labs, and certainly that happens, odds are high these bugs will be new to us too.
The one thing you can do is make things as easy as possible to help us help you. If a lab causes you problems, make sure you put a link to the lab in the post, so we can find exactly where you’re having trouble. Describe what you did, what you expected to happen, and what happened instead. This is “bug reporting 101”, and you likely have some experience doing that in your work.
Questions that are clear, and are clearly actionable will be the first things the dev support staff will take up, since we’re trying to resolve as many user questions as fast as we can. You have the advantage of writing clear English, which I don’t take for granted, since many students find that difficult – as an international language, English is not easy, and we know that.
Hopefully we can get your issue with the new course resolved. Feel free to add new comments to questions that have not gotten enough attention yet; new requests tend to rise to the top of the queue, and once we see a request that’s been neglected, we do try very hard to make sure those posts get some action.