EKS Cluster Auto Delete Before the Playground Time Ends

Cloud AWS
#1

I am trying to deploy my practice Lab in AWS EKS Service.

Once I triggered the EKS cluster creation named “IAMTHEONE”. The status soon showed as “Creating” for almost 10 minutes. Hence I chose to leave idle for some time and the playground was having 112 minutes left but when I checked back my EKS cluster was gone.

If this clean up is done intentionally. I am not willing to pay for something not even persist till the end of the Playground Count down.

Let me know how do I claim a refund since creating a free account will provide me more flexibility and persistence which you guys straight deny in monthly subscription.

Kindly revert ASAP, wasted enough time exploring the playground and this kind of events are evident and intentionally being scheduled.

#2

Hi @JSM

Thank you for reaching out and for your feedback.

The resources created in the Playground remain until the specified time, and only then are cleaned up.

Can you please share if this happened to you on every attempt or only once?