Course videos are not playing

Lab Support
,
#1

Hello team, my course videos were not playing it is showing balck screen

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image1918×943 68.9 KB

#2

Here’s a list of things to try that usually work for this problem:

  • Does your browser use extensions? Extensions that interfere with networking (like ad blockers) can interfere with our site.
  • Have you tried “incognito mode” (so named in Chrome, but other browsers have similar settings).
  • If these don’t help, try clearing your browser cache, particularly for kodekloud.com related domains.

Let’s try these, and if you’re still having trouble, there are a few more things we can do to troubleshoot this.

#3

I have tried but still the issue persists,

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image1918×1069 133 KB

#4

Please contact support@kodekloud.com and ask them for help with this. They might be able to suggest some more things to try.