Claude Playground Not Returning Responses – Need Guidance

Playgrounds
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#1

I reached out to support via both chat and email about an issue where Claude Playground is not returning any response, and it has now been a week without resolution.

Could you please advise who I can contact or what steps I should take to resolve this problem?

#2

OK, I tried the playground and yeah, Claude is being very terse :slight_smile: Mute, in fact. Let me put this into our tracking system and make sure of our engineers looks into it.

1 Like
#3

Got a response from the engineer. The problem is that model we used in this lab is deprecated. The fix is in progress, but for now, you can work around the problem by doing the following, according to her:

This is the reply that can be sent to the users for now:

  1. Start the KodeKey playground.
  2. In the Your API Keys page, select model from any of the available Claude ones in the list. This will automatically populate the Base URL and API key at the bottom.
  3. Check the model name at the bottom of the same page from the Quickstart guide code block. Save it.
  4. Next select the Use with Claude Code page and copy the two export statements from the Set environment variables section for Linux.
  5. Then start the Claude playground and execute these exports in the Claude playground terminal:

export ANTHROPIC_BASE_URL='xxxx'

export ANTHROPIC_AUTH_TOKEN='xxxx'

  1. Export the model name like this example:

export ANTHROPIC_MODEL=claude-haiku-4-5-20251001

  1. After all 3 environment variables are set, run the claude command.
#4

Thank you for your help.

I have tried this solution, but unfortunately, it does not work.

#5

She’s pushed a fix. Please try it out and see if you like this behavior better :slight_smile:

1 Like
#6

It works.
Thanks a lot